Unable to Install Outlook Connector 9 on Microsoft Windows 7 64 Bit with Outlook 2010 64 Bit
(Doc ID 2127898.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Communications Connector for Microsoft Outlook - Version 9.0.0 to 9.0.0 [Release 9.0]
Information in this document applies to any platform.
Consider a scenario where the administrator is trying to install Oracle Communications Connector for Microsoft Outlook (OC) version 22.214.171.124.0 on MS-Windows 7 PC with Outlook 2010 after installing the 64-bit Visual C++ Redistributable for Visual Studio 2012.
When the attempt is made to run the end-user package, it starts the installation fine. However, once the mailbox information is provided, it crashes with the following error / messages displayed on screen:
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