Trouble Ticket Query Causing Hogging Stuck Thread And Impacting Gateway Events Processing.
(Doc ID 2128441.1)
Last updated on FEBRUARY 05, 2023
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.
Symptoms
MSS Version 6.2.1
The following error is seen while running the getticketReport_v2 operation.
This may also cause stuck threads, because of which server can go to Warning state.
Cause
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In this Document
Symptoms |
Cause |
Solution |