Trouble Ticket Query Causing Hogging Stuck Thread And Impacting Gateway Events Processing. (Doc ID 2128441.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MSS Version 6.2.1

The following error is seen  while running the  getticketReport_v2 operation.

 

This may also cause stuck threads, because of which server can go to Warning state.

Cause

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