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RPAS Fusion Client: Connection daemon connection failed, StreamTimeoutException, config/idstores/fckey.jks (No such file or directory) (Doc ID 2133350.1)

Last updated on SEPTEMBER 29, 2017

Applies to:

Oracle Retail Predictive Application Server - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

A user attempts to logon to the Oracle Retail Predictive Application Server (RPAS) Fusion Client (FC) and receives the following error:

No RPAS Solutions were available.
Your RPAS session has ended.

 

Review of the FC log (<fusion_client_install>/logs/rpas_fc.log) reveals the following error:

2016-05-02 16:56:34,983 [[ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR - Error logging into solution RDF as user the_test_user
oracle.rgbu.ard.AtlantisException: Error: Connection daemon connection failed

at oracle.rgbu.ard.dal.resource.impl.rpas.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:118)
at oracle.rgbu.ard.services.impl.SolutionServiceImpl.establishConnection(SolutionServiceImpl.java:60)
......
Caused by: Error: Connection daemon connection failed

at com.retek.mdap.comm.ClientServerSession.checkMessageFormat(ClientServerSession.java:114)
at com.retek.mdap.comm.RequestBroker.startServer(RequestBroker.java:489)
at com.retek.mdap.comm.RequestBroker.login(RequestBroker.java:419)
at com.retek.mdap.comm.Session.logon(Session.java:238)
at oracle.rgbu.ard.dal.resource.impl.rpas.ConnectionFactoryImpl.login(ConnectionFactoryImpl.java:167)
at oracle.rgbu.ard.dal.resource.impl.rpas.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:112)

 

Review of the DomainDaemon log (daemon_Dyyyymmddxxxxx.log) reveals:

<E 2016May02 16:50:04.920> StreamTimeoutException: Timeout after waiting 60 seconds while reading from Tcp/Ip stream for socket 8
<E 2016May02 16:50:08.992>
<E 2016May02 16:50:08.992> StreamClosedException: connection dropped unexpectedly (Unix's errno 10; No child processes) for socket 8
<E 2016May02 16:50:08.994>
<E 2016May02 16:50:08.994> StreamClosedException: connection dropped unexpectedly for socket 8
<E 2016May02 16:53:58.762>
<E 2016May02 16:53:58.762> StreamTimeoutException: Timeout after waiting 60 seconds while reading from Tcp/Ip stream for socket 8
<E 2016May02 16:55:57.700>
<E 2016May02 16:55:57.700> StreamTimeoutException: Timeout after waiting 60 seconds while reading from Tcp/Ip stream for socket 8
<E 2016May02 16:57:08.463>
<E 2016May02 16:57:08.463> StreamTimeoutException: Timeout after waiting 60 seconds while reading from Tcp/Ip stream for socket 8
<E 2016May02 16:58:08.629>
<E 2016May02 16:58:08.629> StreamTimeoutException: Timeout after waiting 60 seconds while reading from Tcp/Ip stream for socket 8

 

The WebLogic console log (which may be console.log or output directed to a .out file) reveals:
INFO security - LOGIN_LOGOUT (ConnectionFactoryImpl) - Login Start for user 05/02/2016 04:49:04 - the_test_user - solution RDF
java.io.FileNotFoundException: /vol.nas/u03/Oracle/FusionClient_141/14.1.2/config/idstores/fckey.jks (No such file or directory)
 

Cause

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