Event Adjustment Incorrect When Event Has Discount Balance Impacts (Doc ID 2135175.1)

Last updated on MARCH 30, 2023

Applies to:

Symptoms

On :  7.5.0.10.0 version, Accounts Receivable (AR)

The user is doing an event adjustment on an event with total 3 Bal Impacts - the first 2 are from normal rating and the 3rd is from the Cycle Discount.

ACTUAL BEHAVIOR  
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When calling event adjustment, the input to act_usage does not have total 3 Bal Impacts. Discount Bal Impacts is missing and is getting adjusted in one of the normal rating Bal Impacts.

EXPECTED BEHAVIOR
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It is expected to get 3 Bal Impacts in the input flist to act_usage, the same way as in the main charge event.

STEPS
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1. Call customized opcode "op_XXX_srvc_adjust_event" to do the adjustment, which is internally calling PCM_OP_AR_EVENT_ADJUSTMENT.
2. The discount is a normal Cycle discount on cycle_forward_monthly event and which applies 5% discount on the main charge event.

Steps in OOB:

1. Create a product with 2 bal_impacts
    • GLID 102 : 10 USD
    • GLID 104 : 5 USD
2. Create a discount gives 40% discount for GLID 102
3. Create account with IP service plan
4. Purchase the discount and the product
5. Call PCM_OP_AR_EVENT_ADJUSTMENT using this flist:

Changes

Cause

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