Bill Segment Generation Encounters Error When Meter Has Multiple SP/Meter Installation
(Doc ID 2140954.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.5.0.1.0 [Release 2.4 to 2.5]Information in this document applies to any platform.
Symptoms
A valid billing scenario where the meter was properly removed on the other SP and was installed on a new SP correctly.
The new logic introduced by the following Product Fix does not properly fit for CIPBBLSG:
Fix was included in 2.5.0.1.0 and newer versions.
Patch 21793727 2.4.0.3.0
Patch 21039706 2.4.0.2.0
Currently, when generating a bill the base CIPBBLSG (with the new logic) process all the previous SP/Meter Installation of the Meter Configuration.
If the program will process all SP/Meter Installation then definitely the new meter read will always be greater than the removal of the previous SP/Meter Installation which will cause the program to raise the error.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |