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Bill Segment Generation Encounters Error When Meter Has Multiple SP/Meter Installation (Doc ID 2140954.1)

Last updated on JANUARY 09, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description
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A valid billing scenario where the meter was properly removed on the other SP and was installed on a new SP correctly.
The new logic introduced by Product Fix for Bug 21793727 does not properly fit for CIPBBLSG.

Currently, when generating a bill the base CIPBBLSG (with the new logic) process all the previous SP/Meter Installation of the Meter Configuration.
If the program will process all SP/Meter Installation then definitely the new meter read will always be greater than the removal of the previous SP/Meter Installation which will cause the program to raise the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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