My Oracle Support Banner

Payment Center Does Not Display the Custom Suspense Reason in The Results (Doc ID 2142323.1)

Last updated on JUNE 18, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

Payment Center is able to search for suspended payments based on custom suspense reason. But while displaying the search results, the suspense reason is not displayed.

The following flist is used with calling PCM_OP_PYMENT_COLLECT opcode:

 What might be the root cause for not displaying custom suspense reason in Payment Center?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.