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Activities Can be Assigned To Out Of Service Shifts (Doc ID 2145134.1)

Last updated on JUNE 18, 2022

Applies to:

Oracle Real-Time Scheduler - Version 2.2.0.0.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Goal

A Crew Shift with Scheduler Status "Standby" was Started and transitioned to "Out of Service" by the User "Batch, Controls (BATCH)".  Afterwards, the scheduler assigned two activities to this shift with the status "Out Of Service". This behavior is not as expected and should not be allowed.

Why are activities assigned to Crew Shift with Status Out of Service? 

Solution

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