Tasks Get Stuck After a Redeployment of a Cartridge (Doc ID 2145492.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

Automated tasks are getting stuck. This issue happens in the following scenario:

1 - There is an order in failed state.
2 - The cartridge is re-deployed.
3 - There is a resolve failure set.

The order is now stuck

Cause

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