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Unable to Close Query from Action View as the Reason Pull Down has only 'QueryReasonDummyStubStringNew’ (Doc ID 2148671.1)

Last updated on MAY 30, 2019

Applies to:

Oracle Health Sciences InForm - Version 5.5.1 to 5.5.1 [Release 5.5.1]
Information in this document applies to any platform.

Symptoms

Unable to Close Query from Action View as the Reason Pull Down has only 'QueryReasonDummyStubStringNew’ -

  1. Click on Queries tab
  2. Filter for either Open, Candidate or Answered Queries
  3. Click on Action View button at the bottom
  4. Select two or more queries that needs to close.
  5. Select 'Close Query' option from Action View pull-down and the Reason pull-down option only contains 'QueryReasonDummyStubStringNew'.

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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