Cancelling Products at CYCLE_END_T Does Not Cut Validity of Granted Sub-Balances to the Cancellation Time
(Doc ID 2150597.1)
Last updated on FEBRUARY 27, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When cancelling a purchased product explicitly at the time of CYCLE_END_T, sub-balances are not being cut regardless of whether the PIN_RATE_FLG_CUT flag is being passed.
It is expected that cancelling products should also cut the validity of granted sub-balances to the time of cancellation.
When cancelling the purchased product explicitly at least 1 second before the CYCLE_END_T, the validity of granted sub-balances is correctly cut to the cancellation time, as expected.
The issue can be reproduced with the following steps:
1. Create an account on Jan 28 with billing Day Of Month (DOM) 28
2. Purchase a product (pro-rated on purchase) cycle start = Feb 15
3. Cancel product at the time of CYCLE_END_T = Mar 16
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |