Cancel Product At Cycle_ent_t Does Not Cut Validity Of Granted Sub-balances To The Cancellation Time (Doc ID 2150597.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.13.0 version, Subscription Management

ACTUAL BEHAVIOR
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When cancel the purchased product explicitly at the time of cycle_end_t. Cancellation generally cuts the validity of granted sub-balances to the cancellation time. In this case though, sub-balances were NOT cut though. The same happened when passed the PIN_RATE_FLG_CUT flag explicitly.

When cancel the purchased product explicitly 1 second before the cycle_end_t. Cancellation has cut the validity of granted sub-balances to the cancellation time, as expected.

EXPECTED BEHAVIOR
-----------------------
Cancellation cut the validity of granted sub-balances to the cancellation time.

STEPS
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The issue can be reproduced with the following steps:
1. create an account Jan 28 with billing DOM 28
2. purchase a product (prorated on purchase) cycle start = Feb 15
3. cancel product at the time of cycle_end_t = Mar 16


Cause

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