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Cancelling Products at CYCLE_END_T Does Not Cut Validity Of Granted Sub-Balances to the Cancellation Time (Doc ID 2150597.1)

Last updated on AUGUST 21, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Billing and Revenue Management, when cancelling a purchased product explicitly at the time of CYCLE_END_T, sub-balances are not being cut regardless of whether the PIN_RATE_FLG_CUT flag is being passed.

It is expected that cancelling products should also cut the validity of granted sub-balances to the time of cancellation.

When cancelling the purchased product explicitly at least 1 second before the CYCLE_END_T,  the validity of granted sub-balances is correctly cut to the cancellation time, as expected.

The issue can be reproduced with the following steps:

1. Create an account Jan 28 with billing Day Of Month (DOM) 28
2. Purchase a product (pro-rated on purchase) cycle start = Feb 15
3. Cancel product at the time of CYCLE_END_T = Mar 16

Cause

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In this Document
Symptoms
Cause
Solution
References


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