ISS - User Can Not Be (bootstrapped, Deleted, Synced) And Checkstore Index Shows It Is Not Corrupt

(Doc ID 2151597.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

User, user123, cannot be (bootstrapped, deleted, synced); and --checkstore on the index shows it is not corrupt.
However, --checkaccount returns error:

# ../jiss/bin/issadmin.sh --checkaccount --user user123 --sync
Mon Mar 21 19:53:04 UTC 2016
Failure on command: user123 IssException: Unable to open index reader: java.io.EOFException: read past EOF: NIOFSIndexInput(path="/san/jiss/index/store/01/04/index104_meta/segments_31r") refill: end=0 start=0 length=0
Mon Mar 21 19:57:29 UTC 2016

And the logs show:

 

Cause

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