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ISS - User Can Not Be (Bootstrapped, Deleted, Synced) and Checkstore Index Shows It Is Not Corrupt (Doc ID 2151597.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Communications Indexing and Search Service - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

User, <USERID>, cannot be (bootstrapped, deleted, synced); and --checkstore on the index shows it is not corrupt.
However, --checkaccount returns error:

# ../jiss/bin/issadmin.sh --checkaccount --user <USERID> --sync
Mon Mar 21 19:53:04 UTC 2016
Failure on command: <USERID> IssException: Unable to open index reader: java.io.EOFException: read past EOF: NIOFSIndexInput(path="<DIR>/jiss/index/store/<DIR>/segments_31r") refill: end=0 start=0 length=0
Mon Mar 21 19:57:29 UTC 2016

And the logs show:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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