Snapshot Run Fails With ORA-12505: TNS:listener does not currently know of SID given in connect descriptor (Doc ID 2156207.1)

Last updated on JULY 21, 2016

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Other Issues not covered by existing components

CCG - Values not seen for Snapshot definitions

After the EBS instance upgrade to R12.2.4, re-created the snapshot definitions in production and ran them. The definitions did complete but noticed the below error messages in them. On clicking on Occurences -> Objects -> Values for the snapshot definition, noticed that there are no values displayed (getting "No records returned" message).

 

ERROR
-----------------------

05/23/2016 4:48:54 CDT Starting AMPlatform Application Logging ######################################
#4:50:33 - java.sql.SQLException: ORA-06503: PL/SQL: Function returned without value
ORA-06512: at "AM_HOME.TICKCHGT_PKG", line 2241
ORA-06512: at "AM_HOME.TICKCHGT_PKG", line 2819
ORA-06512: at line 1

#4:50:33 - java.sql.SQLException: ORA-06503: PL/SQL: Function returned without value
ORA-06512: at "AM_HOME.TICKCHGT_PKG", line 2241
ORA-06512: at "AM_HOME.TICKCHGT_PKG", line 2819
ORA-06512: at line 1




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Snapshot Definition
2. Review the job log.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to define snapshots.

Cause

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