'P6 Reports' Folders Are Missing From the Catalog View in BI Publisher (Doc ID 2157044.1)

Last updated on JULY 28, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

Report folders are missing from BI Publisher catalog view in a P6 EPPM Cloud environment.

The issue can be reproduced at will with the following steps:

  1. Log in to BI Publisher
  2. Open Catalog
  3. See that folders are missing that were there before

Due to this issue, users cannot access previously existing reports.

Cause

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