My Oracle Support Banner

An Error ‘Invalid Number Found. Input Field's (Version) Bytes Are All Spaces’ Is Logged (Doc ID 2158849.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version,

An error ‘Invalid number found. Input field's (Version) bytes are all spaces’ is logged when a Pending Order is being completed wherein the Pending Order has the following setup:

1. Order’s Bill Route Type is different from Account/Person’s Bill Route Type

2. Order’s and Account’s Address Source is NOT Account Override

3. There is an existing Account Maintenance Extension in the system

This error will only be encountered if there is an Account Maintenance Extension (account user exit) in the system.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.