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An Error ‘Invalid Number Found. Input Field's (Version) Bytes Are All Spaces’ Is Logged (Doc ID 2158849.1)

Last updated on SEPTEMBER 21, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
ETM/ETPM - Oracle Enterprise Taxation and Policy Management
CM - Customer Modification

On CCB v2.5.0.1.0


An error ‘Invalid number found. Input field's (Version) bytes are all spaces’ is logged when a Pending Order is being completed wherein the Pending Order has the following setup:

1. Order’s Bill Route Type is different from Account/Person’s Bill Route Type

2. Order’s and Account’s Address Source is NOT Account Override

3. There is an existing Account Maintenance Extension in the system

This error will only be encountered if there is an Account Maintenance Extension (account user exit) in the system.

Cause

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In this Document
Symptoms
Cause
Solution
References


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