My Oracle Support Banner

Step Boundary Option Not Working Correctly (Doc ID 2158974.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.3.0 version, BI - Billing

ACTUAL BEHAVIOR
---------------
Step Boundary Option Not Working Correctly

This is the issue regarding the Step Boundary Proration function in Japanese Localizations.

The expected result is that the service quantity is prorated and the step boundary is NOT prorated when the step boundary option is set as 'Do Not Prorate'; however, even the service quantity is not prorated if the option is set as 'Do Not Prorate'.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.