CCG 5.5.1 : CT Definition Errors with ORA-06508: PL/SQL: could not find program unit being called: "AMHOME.AM_PLSQLUTIL_PKG"

(Doc ID 2159004.1)

Last updated on JULY 08, 2016

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.


On : 5.5.1 version, Integra Apps

When attempting to navigate in or use CCG Application
the following error occurs.

Error encountered while processing the request. Please try again.
If problem persists, please contact your System Administrator.

The issue can be reproduced at will with the following steps:
1. Login to the CCG
2. Workbench > CCG > Change Tracker
3. Select a query and click on Changes
Click on any CCG Definitions

The issue has the following business impact:
Due to this issue, users cannot use the CCG Application as per the business requirement


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