Scale Not Calculated Correctly After Moving Account to Hierarchy
(Doc ID 2163878.1)
Last updated on JUNE 03, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
Scenario 1 :
1. Create Individual Customer with Pay Type 10003 on 29-Mar (DOM = 29)
2. Move PVT by 2 days i.e.: 31-Mar
3. Create Parent account with Pay type 10003 (DOM 31)
4. Move the Customer created in step 1 under the hierarchy of Parent account created in step 3
5. Customer is charged with Scale 1.00215
Scenario 2 :
1. Create Individual Customer with Pay Type 10003 on 31-Mar (DOM = 31)
2. Customer is charged with Scale 1.0
The behavior is different for the same deal purchase.
ACTUAL BEHAVIOR
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Scale is not calculated correctly when a customer changes DOM and moves into hierarchy
EXPECTED BEHAVIOR
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On 31-Mar purchase, deal should charge with scale 1.0.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |