My Oracle Support Banner

Map Is Not Being Displayed With MAPVIEWER-05523 And MAPVIEWER-06036 Due To Headless Mode Not Active (Doc ID 2164754.1)

Last updated on FEBRUARY 15, 2024

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.0.0 and later
Oracle Real-Time Scheduler - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to see MAP on production system.

While starting one of the manage servers, receive the below error in the log file:


Client Errors Displayed in MWM Include:
---------------------------------------
MAPVIEWER-05523: Cannot process response from Map Viewer server.
MAPVIEWER-06036: MapTileServer is not ready. Please try again later.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.