Distributed amounts and the SAs are incorrect when creating Payments using a single Tender for multiple Accounts via the Payment upload (PUPL) process (Doc ID 2165441.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 to 2.4.0.3.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

When creating Payments using a single Tender for multiple Accounts via the Payment upload (PUPL) process, the distributed amounts and the SAs are incorrect.

Error from payment event:

Cause

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