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Attempting to Edit Base IWS Parameter Results in Error (Doc ID 2166304.1)

Last updated on SEPTEMBER 26, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.0.0 and later
Oracle Real-Time Scheduler - Version 2.2.0.0.0 and later
Oracle Utilities Framework - Version 4.2.0.2.0 to 4.2.0.2.0 [Release 4.2]
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

ORTS/ORS/ERTS - Oracle Real-Time Scheduler
MWM - Oracle Utilities Mobile Workforce Management
IWS  - Inbound Web Service
BO - Business Object
CM - Custom
OUAF/FW - Oracle Utilities Framework

When attempting to modify the Message Options of a base Inbound Web Service (IWS), i.e. M2-MaintainUtilityActByHost,
the following error is encountered.

ERROR
-----------------------
You cannot change the value of Business Object Data Area because owner Mobile Workforce Management does not match system owner Customer Modification

Changes

 

Cause

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