Arrear Event Included in Incorrect Bill After Canceling Product Between Phases with Date in Past (Doc ID 2166592.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Symptoms

On : 7.5.0.14.0 version, Subscription Management

Issue:

There is a problem with "/event/billing/product/fee/cycle/cycle_forward_arrear" on cancelling product between phases with end date in past. Two events are generated and they are included in different bills.

ie. Amount -16.18 is on the first bill and +16.18 on the second bill.

Expected Behavior:

In such scenarios, both amounts should come in same bill and the sum of those events should be 0.

Steps to reproduce:

1. On 24.11.2017, create account with billing day 14.

2. On 02.12.2017,

• Create service S1
• Purchase product P1 for service S1, end:infinity
• Purchase product P2 for service S1, end:infinity
• Purchase product P3 for service S1, end:infinity

3. On 14.12.2017,

• First phase of billing
• Cancel product P1 with date 12.12.2017

4. Second phase of billing.

5. Perform billing and invoicing.

Changes

Cause

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