My Oracle Support Banner

Network Element Processor Server Crashing 10 Min After Network Element Goes Into MAINTENANCE Mode (Doc ID 2168185.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.


The Network Element Processor Server is crashing 10 minutes after the Network Element goes into MAINTENANCE mode.

The Network Element Processor Server is restarted exactly after 10 minutes when an Network Element is put into maintenance mode.

In configuration file NEP_MAINTENANCE_INTERVAL is set to 600 seconds.

Instead of reestablishing the connection to the NE from the Network Element Processor Server, the Network Element Processor Server is restarted automatically.

The following diagnostic messages were appeared in Network Element Processor diagonistic file:




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.