JSRP Is Not Able To Handle EMPTY XML-Values In Work Orders (Doc ID 2170106.1)

Last updated on MARCH 03, 2024

Applies to:

Oracle Communications ASAP - Version 7.0.1 and later
Information in this document applies to any platform.

An Order is failing with the error 'Order [xxxx] already exists and is in a state that cannot be amended'.

This work order is not even present in the SARM tables (TBL_SRQ, TBL_WRK_ORD).

The same error is being reflected into OSM.

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In this Document

Symptoms

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