My Oracle Support Banner

Same PackageId for Product Purchased in Same Transaction even Though Deals and Plans Are Different (Doc ID 2177185.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

In a single transaction, there are 2 separate calls to 'PCM_OP_SUBSCRIPTION_PURCHASE_DEAL' :


As above, plans and deals are different. However, the second purchase_deal is using the same package_id generated from the first purchase_deal call.

ACTUAL BEHAVIOR  
------------------
The PackageId is the same for product purchased in same transaction even though deals and plans are different.

EXPECTED BEHAVIOR
--------------------
Ideally, it should use a new package_id.

STEPS
-------
The scenario is that our code is opening a transaction and purchasing these 2 plans, which are being purchased on the same account but different service.
1. Open transaction
2. Purchase Plan 1
3. Purchase Plan 2
4. Close Transaction

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.