ArrayIndexOutOfBoundsException occurred when clicking “Show Eligibility” button on Order page (Doc ID 2181672.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, FO - Field Orders

Error message appears when you select Show Eligibility from Order


Error message appears when you select 'Show Eligibility' from Order. Initially a message from webserver stating the server has encountered a problem. When you select OK, a new message appears stating 'java.lang.ArrayIndexOutOfBoundsException'. No custom component appeared in logs.

Changes

When Order campaign package eligibility IN criteria comparison value string contains multiple consecutive commas, or has trailing comma, ArrayIndexOutOfBoundsException occurred when clicking “Show Eligibility” button on Order page.

Cause

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