ArrayIndexOutOfBoundsException occurred when clicking “Show Eligibility” button on Order page
(Doc ID 2181672.1)
Last updated on SEPTEMBER 14, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, FO - Field Orders
Error message appears when you select Show Eligibility from Order
Error message appears when you select 'Show Eligibility' from Order. Initially a message from webserver stating the server has encountered a problem. When you select OK, a new message appears stating 'java.lang.ArrayIndexOutOfBoundsException'. No custom component appeared in logs.
When Order campaign package eligibility IN criteria comparison value string contains multiple consecutive commas, or has trailing comma, ArrayIndexOutOfBoundsException occurred when clicking “Show Eligibility” button on Order page.
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