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Oracle Utilities Direct Integrations on SOA Suite 12.1.x and 12.2.1.x - Common Installer Patch (Doc ID 2185196.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer Self Service - Version and later
Oracle Utilities Work and Asset Management Connector for Enterprise Resource Planning - Version 2.1.0 and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Network Management - Version and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version and later
CC&B-EBS Integration - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB - CCB - Oracle Utilities Customer Care and Billing
DB -Database
Jde -  JD Edwards
MWM - Oracle Utilities Mobile Workforce Management
NMS -NMS - Oracle Network Management System


If you have installed, or are planning to install one of the following Oracle Utilities Direct Integration products, please apply <Patch:23295348>.  This patch provides additional infrastructure support, including:

The products this patch is applicable to include:  CCB-EBS (Financials), CCB-JDE (Financials), CCB-NMS, CCB-PSFT (Financials), CCB-SOM, CCB-MDM, MWM-SOM, NMS-MWM, NMS-SGG, OUCSS CSS BPEL, OUNC, WAM-ERP, ODM-MDM.

This important patch can be installed before or after one of the mentioned products is installed.


Download and review the patch Readme.txt and PatchInstallInstructions.txt for additional details.  Currently, the patch with release version is the most current and applicable to all Oracle Utilities integrations.  At a high level, the steps are:

Please note, on SOA 12.1.3, it is possible that the SOA partition creation will fail during the installSOA step.  The acceptable solution is to manually create the SOA partition in Enterprise Manager before running the installSOA step again.  The integration product InstallProperties.xml will define the SOA partition name for reference.


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