Work List Hyperlinks Not Working For Emergencies And Appointments In The CDI
(Doc ID 2188617.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 184.108.40.206.0 and later
Oracle Utilities Framework - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : MWM 18.104.22.168.0 with OUFW 22.214.171.124, Common Dispatcher Interface
Work List Hyperlinks Not Working for Emergencies and Appointments
Activity hyperlinks are not created in the Work Lists for emergencies and Appointments. Other order types seem to be working. The following image shows 3 Activities with only one hyperlink for the third activity as indicated by blue text:
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