Work List Hyperlinks Not Working For Emergencies And Appointments In The CDI
(Doc ID 2188617.1)
Last updated on SEPTEMBER 26, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and laterOracle Utilities Framework - Version 4.3.0.1.0 to 4.3.0.1.0 [Release 4.3]
Information in this document applies to any platform.
Symptoms
On : MWM 2.3.0.0.0 with OUFW 4.2.0.2, Common Dispatcher Interface
ACTUAL BEHAVIOR
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Work List Hyperlinks Not Working for Emergencies and Appointments
Activity hyperlinks are not created in the Work Lists for emergencies and Appointments. Other order types seem to be working. The following image shows 3 Activities with only one hyperlink for the third activity as indicated by blue text:
Changes
Cause
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