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ISS: WARNING: Time To Create Email Document (100 Seconds) Exceeded Limit (30 Seconds) (Doc ID 2189754.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle Communications Indexing and Search Service - Version and later
Information in this document applies to any platform.


On : ISS

WARNING: time to create Email Document (100 seconds) exceeded limit (30 seconds)

I restarted ISS and the error has stopped.

The words are clear enough, but questions remain:

What should I do about it?
What does this mean for that user/folder? Do those never get indexed?
Is this due to storage IO performance? or something internal to ISS?

Also, the following is set to 300 seconds in jiss.conf:

iss.indexsvc.attachment.timeout = 300

So where is it getting the 30 second timeout?


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