Batch Is Not Working And Show Pending Status from online In CC&B 2.5 SP2 (Doc ID 2191400.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, ENV - Environment

The issue can be reproduced at will with the following steps:

Navigate to Main menu --> Batch --> Batch Job Submission --> then enter the batch name

Job remain in 'Pending' status

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms