Crew Hierarchy Not Getting Generated Properly With Correct Levels

(Doc ID 2198913.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0 and later
Oracle Real-Time Scheduler - Version 2.2.0 and later
Information in this document applies to any platform.


After executing extracts, cd_crew tables is not populated with the correct Crew Hierarchies. Three hierarchies are defined as: Group, Section and Unit with Group being the Top Most Node Level. There are 3 members defined at the Group level, 5 at Section Level and 10 at Unit Level. After executing the extracts, the cd_crew dimension for Group has 3 values but one value is from Section and for Section there are 6 unique values but out of those only 2 are correct, the other 4 are from Unit level.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms