My Oracle Support Banner

Crew Hierarchy Not Getting Generated Properly With Correct Levels (Doc ID 2198913.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0 and later
Oracle Real-Time Scheduler - Version 2.2.0 and later
Information in this document applies to any platform.

Symptoms

After executing extracts, cd_crew tables is not populated with the correct Crew Hierarchies. Three hierarchies are defined as: Group, Section and Unit with Group being the Top Most Node Level. There are 3 members defined at the Group level, 5 at Section Level and 10 at Unit Level. After executing the extracts, the cd_crew dimension for Group has 3 values but one value is from Section and for Section there are 6 unique values but out of those only 2 are correct, the other 4 are from Unit level.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.