Agile PLM File Manager Configuration Failed with Application Server Connection

(Doc ID 2198915.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

(Note: the characters < > you have your specific host name, application server name  & file manger server host name)


When attempting to install Agile PLM File Manager on a new, upgraded instance getting errors from File Manager Configuration checker: http://<hostname>:8080/Filemgr/Configuration

 

 

The issue can be reproduced at will with the following steps:
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1. Install Agile PLM 9.3.5 application on a Linux application server: <appserverhost.us.app.com>
2. Install File Manager, on windows server <filemanager.us.app.com>
3. During the File Manager installation process, specified the location of the application server as appserverhost.us.app.com and the port as 7001 as shown in agile_dfm.cfg
4. Once the installation was complete, accessed the File Manager Configuration checker at http://<hostnam>:8080/Filemgr/Configuration

This results show two Failed tests; refer to screen shot above.

Changes

Installed Agile PLM 9.3.5

Cause

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