Unable To Logon with MetaSolv Solution tbs.exe client - Application hangs then receives Out Of Memory error.
(Doc ID 2199114.1)
Last updated on SEPTEMBER 06, 2023
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.
Symptoms
The MetaSolv Solution tbs.exe client hangs during logon for a few minutes then throws two out of memory type errors. Below are the text and images of the errors in the order they are displayed to the user.
NOTE: Users are able to logon with the MetaSolv Solution Utilities client (tbs_util.exe).
Error 1
Business Impact
All users are unable to logon using MetaSolv Solution tbs.exe client
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |