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Unable To Logon with MetaSolv Solution tbs.exe client - Application hangs then receives Out Of Memory error. (Doc ID 2199114.1)

Last updated on SEPTEMBER 06, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

The MetaSolv Solution tbs.exe client hangs during logon for a few minutes then throws two out of memory type errors.  Below are the text and images of the errors in the order they are displayed to the user.

NOTE: Users are able to logon with the MetaSolv Solution Utilities client (tbs_util.exe).



Error 1

 




Business Impact

All users are unable to logon using MetaSolv Solution tbs.exe client

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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