What Is Expected Client Behavior When IM Frontend Has Multiple Backends Configured And Backend Server Goes Down?

(Doc ID 2199532.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Communications Instant Messaging Server - Version 10.0.0 and later
Information in this document applies to any platform.


If all Instant Messaging frontends are configured to talk to multiple backends. eg:


Question: What is the expected user experience if that backend goes down or is restarted?

Will the frontend switch all the users' connections over to another backend without any disconnect/reconnect of the client connection? Or will the XMPP client see this as a disconnect/reconnect?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms