Incomplete Failure Reason In Order Fail Event To Upstream System
(Doc ID 2201017.1)
Last updated on OCTOBER 09, 2023
Applies to:
Oracle Communications ASAP - Version 7.2.0 and laterInformation in this document applies to any platform.
Symptoms
On : ASAP 7.2.0 version, SARM, SRP
Currently we observed that ASAP is sending only part of the error/failure reason message to the upstream system:
For example :
1) Error from Switch : - "AAAA failed to associate the MG with the BBB, Reason is Gateway (xxxxxxxx.xx.xxx.xx) cannot be added because the maximum number of ports would be exceeded for device DDDD "
Error sent by ASAP to Upstream :
ASDL Exit (11111111) Msg : Associate MG Operation failed to associate the MG with a BBB
2) Error from Switch:
System:xxxxxx; EndPoint can not be added to GateWay.
System:xxxxx; EndPoint data can not be added to GateWay.; Reason: Problem encountered when processing request on DDDD for xxxx.
Details: Username "xxxxx" matches an existing username, directory number, user alias or service alias. Please enter another value.
Error sent by ASAP to Upstream :
ASDL Failure Msg: EndPoint data can not be added to GateWay.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |