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Incomplete Failure Reason In Order Fail Event To Upstream System (Doc ID 2201017.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

On : ASAP  7.2.0 version, SARM, SRP

Currently we observed that ASAP is sending only part of the error/failure reason message to the upstream system:

For example :
1) Error from Switch : - "AAAA failed to associate the MG with the BBB, Reason is Gateway (xxxxxxxx.xx.xxx.xx) cannot be added because the maximum number of ports would be exceeded for device DDDD "

Error sent by ASAP to Upstream :
 ASDL Exit (11111111) Msg : Associate MG Operation failed to associate the MG with a BBB

2) Error from Switch:
System:xxxxxx; EndPoint can not be added to GateWay.
System:xxxxx; EndPoint data can not be added to GateWay.; Reason: Problem encountered when processing request on DDDD for xxxx.
Details: Username "xxxxx" matches an existing username, directory number, user alias or service alias. Please enter another value.

Error sent by ASAP to Upstream :
ASDL Failure Msg: EndPoint data can not be added to GateWay.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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