100% Adjustment On Cycle Fees With Multiple Taxes
(Doc ID 2206341.1)
Last updated on APRIL 23, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 to 7.5.0.15.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.15.0 version, Accounts Receivable (AR)
ACTUAL BEHAVIOR
---------------
BRM is applying incorrect adjustments on tax.
Customer has a cycle fee with the following balance impacts:
event_poid, amount, rate_tag, product_obj_type,amount_taxed,tax_amount_exempt,tax_rate
/event/billing/product/fee/cycle/cycle_forward_monthly 300492129828951426, -17.16, Pricing, /product
/event/billing/product/fee/cycle/cycle_forward_monthly 300492129828951426, 5.15, Pricing, /discount
/event/billing/product/fee/cycle/cycle_forward_monthly 300492129828951426, -1.2, Tax,,-12.01,,0.09975
/event/billing/product/fee/cycle/cycle_forward_monthly 300492129828951426, -0.6, Tax,,-12.01,,0.05
Did a 100% event level debit adjustment on it:
purchase event--> pricing : 18.9 Tax1 : 0.94 Tax2 : 1.89
Cancel event --> pricing : -18.9 Tax1 : -0.94 Tax2 : -1.89
Adjustment event --> pricing : 18.9 Tax1 : 0.94
The behavior is same even when the adjustment is being passed from OBRM CC.
Changes
When full adjustment was triggered on an event with negative balance impacts, having multiple tax jurisdictions, the adjustment tax amount was calculated incorrectly
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |