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100% Adjustment On Cycle Fees With Multiple Taxes (Doc ID 2206341.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 to 7.5.0.15.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Accounts Receivable (AR)

ACTUAL BEHAVIOR
---------------
BRM is applying incorrect adjustments on tax.

Customer has a cycle fee with the following balance impacts:
event_poid, amount, rate_tag, product_obj_type,amount_taxed,tax_amount_exempt,tax_rate
/event/billing/product/fee/cycle/cycle_forward_monthly 300492129828951426, -17.16, Pricing, /product
/event/billing/product/fee/cycle/cycle_forward_monthly 300492129828951426, 5.15, Pricing, /discount
/event/billing/product/fee/cycle/cycle_forward_monthly 300492129828951426, -1.2, Tax,,-12.01,,0.09975
/event/billing/product/fee/cycle/cycle_forward_monthly 300492129828951426, -0.6, Tax,,-12.01,,0.05

Did a 100% event level debit adjustment on it:


purchase event--> pricing : 18.9 Tax1 : 0.94 Tax2 : 1.89
Cancel event --> pricing : -18.9 Tax1 : -0.94 Tax2 : -1.89
Adjustment event --> pricing : 18.9 Tax1 : 0.94

The behavior is same even when the adjustment is being passed from OBRM CC.


Changes

 When full adjustment was triggered on an event with negative balance impacts, having multiple tax jurisdictions, the adjustment tax amount was calculated incorrectly

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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