Unable To Cancel Deals Backdated
(Doc ID 2207917.1)
Last updated on APRIL 06, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.0.14 version, Billing
ACTUAL BEHAVIOR
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Not able to cancel the deals backdated before Account effective date.
STEPS
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The issue can be reproduced with the following steps:
1) Purchase product e.g. on 7th June.
2) Move the PVT to 17th June.
3) Cancel the Product using option Backdated to product purchase date i.e. 7th June.
Changes
Software change
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |