CCB-EBS INTEGRATION-REFUND PAYMENT ISSUE FOR CUSTOMERS WITH THE SAME NAME
(Doc ID 2210797.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and laterInformation in this document applies to any platform.
Symptoms
Functional Process Objective:
Create two Refund payments from CC&B to E-Business Suite AP for two different customers with the same customer name.
Problem Statement:
Can you give us advice on how to make a refund payment to a customer whose name is the same as a customer who has already received a refund via E-Business Suite Accounts Payable.
The customer asks because E-Business Accounts Payable has a unique constraint on Supplier Name.
As a result, when an attempt is made to create the second supplier the 'pos_vendor_pub_pkg.create_vendor¿ api should reject the supplier creation because it is a duplicate vendor.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |