DTD Element <sendercomment> is getting overwritten In The Final Report Of EVAERS (Doc ID 2214518.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

On Applications Oracle Life Sciences Argus Safety Version : 8.0.1


CBER EVAERS V1.0 MESSAGE TEMPLATE

Will according to design logic concatenate Company Comment via - [Analysis] - Company Comment, with [Additional Information] - References for e2b
linked reports, if both are present.

Or if only one is present.

However E2B Linked Reports only get included the FIRST time the final report is generated (by clicking on final link), if user transmits the report or
clicks on final link a second time, the E2B Linked report details are overwritten/removed.

The dtd element appears when the final report of eVAERS is generated.

But if the case is closed or the same report is opened after 5-10mins the dtd element doesnt appear in the final report of eVAERS.

Example WITH sendercomments:

Example WITHOUT sendercomments:

[Image 2]

Additional Information  to reproduce the issue:

1. Create a case with E2B Linked Reports via [Additional Information] for a case
2. Complete all E2B required fields for validation
3. Schedule an eVAERS report for same case to agency/reporting destination using the standard profile e.g 'CBER EVAERS V1.0 MESSAGE TEMPLATE'.
4. On clicking on the Draft Report, the E2B Linked Reports are present in the sendercomment tag
5. On clicking on the Final Report, for the first time, the E2B linked reports are present in the sendercomment tag
6. However if user either transmits same or clicks on the final link once more then the sendercomment tag has no data / is not present.
7. If a Company comment is provided for the case this will always appear in all steps above, only the E2B linked reports which get overwritten during generation and are removed.

Cause

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