Is Convergence 3.0.1.2 Really Supported/functional In Internet Explorer Versions Less Than 11? (Doc ID 2215195.1)

Last updated on DECEMBER 25, 2016

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

IE 10 - the following is observed in the IE dev tools console and the the Convergence loading bar is stuck at 10%

failed loading ../js/dojotoolkit/dojo/../../iwc/kernel.js with error: InvalidStateError
SCRIPT5022: Could not load 'iwc.kernel'; last tried '../../iwc/kernel.js'


IE 9 - Only part of the UI is rendered at all.

IE 8 - rendering issues. Misaligned button text in Write/Get Mail/etc module. Also there is an extra horizontal bar between Messages and Addressbook. Also does not display a Banner Logo if a customization to do so was applied (left side of the banner).

IE 7 - rendering issues same as IE 8 but the logo would appear if a customization existed.

Changes

 

Cause

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