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Pay Plan Scheduled Date & Payment Amount & Total Not Visible Properly In IE (Doc ID 2215651.1)

Last updated on NOVEMBER 07, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Oracle Utilities Framework - Version 4.3.0.1.0 to 4.3.0.4.0 [Release 4.3]
Information in this document applies to any platform.

Symptoms

On :  2.5.0.1.0 version, Payment

ACTUAL BEHAVIOR  
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Oracle Base Pay Plan screen does not display Pay Plan Scheduled Date, payment amount and total amount in Internet Explorer. It does snow properly in Firefox for the same user and same Pay Plan.

Steps to replicate
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Go to Pay Plan and check Schedules Payments table. All the amounts and the total amount are not displayed in full.

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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