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Convergence : Email Attachments Received As Winmail.dat File - Not The Actual Format Sent (Doc ID 2217195.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Emails received by Convergence with attachments are received as winmail.dat file instead of as an MS word document.

Cause

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