Convergence : Email Attachments Received As Winmail.dat File - Not The Actual Format Sent (Doc ID 2217195.1)

Last updated on FEBRUARY 07, 2017

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Emails received by Convergence with attachments are received as winmail.dat file instead of as an MS word document.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms