Last updated on JUNE 13, 2017
Applies to:
Oracle Agile Product Collaboration - Version 9.3.5.0 and laterInformation in this document applies to any platform.
Symptoms
Unable to add Attachments to a new DFM/Document File Manager receive Error:"Your Preferred File Manager is not accessible. Please contact the system administrator"
- DFM installation is completed successfully.
- The File manager log file starts successfully.
- The File manager configuration pages brings all results with "Success"
- Verified all the connections are successful with File Manager Configuration
http://filemanager_server:8080/Filemgr/Configuration - URLs in server.conf file under {Agile_Home}\AgileDomain\config in the File Manager server is correct
Steps
The issue can be reproduced at will with the following steps:
- Login to Web client
- Select an object
- Click on Attachment Tab
- Click on Add button
Receive the Error: "Your Preferred File Manager is not accessible. Please contact the system administrator"
Changes
Add a new DFM/Document File Manager
Cause
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