Unable to Add Attachments With Error:"Your Preferred File Manager Is Not Accessible. Please Contact the System Administrator"

(Doc ID 2217227.1)

Last updated on JANUARY 09, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Unable to add Attachments with Error:"Your Preferred File Manager is not accessible. Please contact the system administrator"

Steps

The issue can be reproduced at will with the following steps:

  1. Login to Web Client
  2. Select an object
  3. Click on Attachment Tab
  4. Click on Add button
    Receive the Error: "Your Preferred File Manager is not accessible. Please contact the system administrator"

Cause

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