ASAP Installation Stops At 9%; error code = 200; message="Java error"
(Doc ID 2218266.1)
Last updated on JULY 28, 2023
Applies to:
Oracle Communications ASAP - Version 7.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
The ASAP Installation stops at 9%.
While installing ASAP in Production mode, installation stops at 9%. The issue is seen in PROD mode only (not in DEV mode installation).
ERROR
-----------------------
ProductException: (error code = 200; message="Java error"; exception = [ServiceException: (error code = 200; severity = 0; exception = [java.lang.NullPointerException])])
at com.installshield.product.actions.ExecAction.executeProcess(Unknown Source)
at com.installshield.product.actions.ExecAction.run(Unknown Source)
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |