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ASAP Installation Stops At 9%; error code = 200; message="Java error" (Doc ID 2218266.1)

Last updated on JULY 28, 2023

Applies to:

Oracle Communications ASAP - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The ASAP Installation stops at 9%. 

While installing ASAP in Production mode, installation stops at 9%. The issue is seen in PROD mode only (not in DEV mode installation).

ERROR
-----------------------
ProductException: (error code = 200; message="Java error"; exception = [ServiceException: (error code = 200; severity = 0; exception = [java.lang.NullPointerException])])
  at com.installshield.product.actions.ExecAction.executeProcess(Unknown Source)
  at com.installshield.product.actions.ExecAction.run(Unknown Source)
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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