ASAP Installation Stops At 9%; error code = 200; message="Java error"

(Doc ID 2218266.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Communications ASAP - Version and later
Information in this document applies to any platform.


The ASAP Installation stops at 9%. 

While installing ASAP in Production mode, installation stops at 9%. The issue is seen in PROD mode only (not in DEV mode installation).

ProductException: (error code = 200; message="Java error"; exception = [ServiceException: (error code = 200; severity = 0; exception = [java.lang.NullPointerException])])
  at com.installshield.product.actions.ExecAction.executeProcess(Unknown Source)
  at Source)




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