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Billing Care: Issue With Payment Details View (Doc ID 2225453.1)

Last updated on JUNE 29, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Customer Care
After installing <Patch 25257573>,  the payment details page does not show anything and gives the following error

 

Uncaught TypeError: Cannot read property 'checkInfo' of null
  at PaymentDetailsViewModel.self.displayPaymentDetails (PaymentDetailsViewModel.js:426)
  at Object. (PaymentDetailsOverlayViewModel.js:186)
  at j (jquery-2.1.3.min.js:2)
  at Object.fireWith [as resolveWith] (jquery-2.1.3.min.js:2)
  at x (jquery-2.1.3.min.js:4)
  at XMLHttpRequest. (jquery-2.1.3.min.js:4)





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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