Messaging Server Commands Return "mailbox does not exist in the message store" - Convergence, WebMail, Pop And Imap Users Are Working Fine (Doc ID 2227712.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.

Goal

Explain why Messaging Server Command Line Utilities return 'mailbox does not exist in the message store' while Convergence, WebMail, POP and IMAP users are working fine.

I can not run Messaging Server Command Line Utility iminitquota on users, or reconstruct them
- The errors returned by the commands indicate the user does not exist but the user does exist.

This is happening to all users.
User can login to Convergence without problems with <userID>@<Domain>

Solution

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In this Document

Goal

Solution

References

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Messaging Server Commands Return "mailbox does not exist in the message store" - Convergence, WebMail, Pop And Imap Users Are Working Fine (Doc ID 2227712.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!