Why Is The POU Time Being Moved By v2 Scheduler? (Doc ID 2228725.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 2.3.0.0.0 version, Period of Unavailability

Why POU Time Being Moved By Scheduler?

The scheduler is pushing out the POU by assigning too many FA’s prior to the start time, causing the POU to be pushed two hours later. In addition, the POU is suppose to end at 4:00 pm and the schedulers continues to assign FA’s after 4:00 to crew when the crew’s end of shift time is 4:00 pm.
 

Solution

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