pin_sub_balance_cleanup Utility Failed to Start on BRM 7.4 Environment Running 11g Version of Oracle Client (Doc ID 2233465.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 to 7.4.0.1.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) 7.4 environment, having Oracle 11g client installed, the bellow error appeared when trying to run pin_sub_balance_cleanup utility:

For BRM 7.4 running on Linux platform, these are OCI libraries used for database access:

liboci11g6312d.so   -> 11g Oracle client
liboci10g6312d.so   -> 10g Oracle client
liboci6312d.so      -> 9i  Oracle client

The code which has to be used in $PIN_HOME/apps/pin_subscription/pin.conf should be as follows:

db_accesslib = oci10g63   -> if using 10g Oracle client
db_accesslib = oci11g63   -> if using 11g Oracle client
db_accesslib = oci63      -> if using 9i  Oracle client 

Cause

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