CCG 5.x: Unable to run the Change Tracker Query, Errored as java.lang.OutOfMemoryError: Java heap space (Doc ID 2237408.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Integra Codebase

When attempting to run the CT query for the business
the following error occurs.

ERROR
-----------------------
Failuer of Web Server bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent



Error 500-- Internal Server Error
java.lang.OutOfMemoryError: Java heap space


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to the CCG > Click on Workbench-->CCG-->Change Tracker-->Selected application check box and required Change Tracker Definition and I clicked on Changes against instance

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the required query

Cause

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