createOrderByValueRequest XML API Giving Following Error: "ORA-00001: unique constraint (ASAP.PK_SERV_REQ_CONTACT) violated" (Doc ID 2238359.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.0 and later
Information in this document applies to any platform.

Symptoms

 Why does the createOrderByValueRequest XML API receive the following error on a PSR order supplement with order contacts?

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms