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Trial Billing Does Not Update General Ledger Report (Doc ID 2240250.1)

Last updated on AUGUST 27, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.14.0 and later
Information in this document applies to any platform.

Symptoms

Issue Description:
------------------
General Ledger reporting feature (i.e., journal_t update) was no longer enabled for trial billing.

ACTUAL BEHAVIOR
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Trial Billing did not update General Ledger Report.

EXPECTED BEHAVIOR
----------------------
Trial Billing should update General Ledger Report.

STEPS TO REPRODUCE ARE AS FOLLOWS:
-----------------------
1.  Create an account with any offer and run live billing
2.  Advance PVT and run a trial billing

Log Message in cm.pinlog:
---------------------------

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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